![Alexa Skill Quality Coach to deliver an engaging customer experience](https://pentatech.com.au/wp-content/uploads/2023/02/Alexa-Skill-Quality-Coach-to-deliver-an-engaging-customer-experience-768x402.jpeg)
Skill Quality Coach or SQC is a one on one assistant to help skills developers building high quality skills on Alexa
![Link your calendar on Google Assistant and Alexa](https://pentatech.com.au/wp-content/uploads/2022/03/Screen-Shot-2022-03-30-at-10.27.39-PM-768x403.png)
Both platforms, Google and Alexa, are able to connect your Google calendar and add calendar events or get your schedule for the day.
![Get weather forecast on Google Assistant and Alexa](https://pentatech.com.au/wp-content/uploads/2022/03/Get-weather-forecast-on-Google-Assistant-and-Alexa1-768x402.png)
Both platforms, Google and Alexa, have built-in weather services. However, if you need detailed information, there are third party applications available.
![Customers using voice assistants](https://pentatech.com.au/wp-content/uploads/2020/08/Customers-using-voice-assistants-768x402.png)
This article presents the most common ways your customers are using these devices and how can your business leverage this opportunity.
![Consolidation of customer touchpoints](https://pentatech.com.au/wp-content/uploads/2020/03/Untitled-Design1-768x402.png)
Consolidation of customer touchpoints on the value chain into a single customer database has solid benefits in the way your brand interacts with your customers.