![Software quality in software engineering](https://pentatech.com.au/wp-content/uploads/2023/06/Screen-Shot-2023-07-12-at-6.16.46-pm-768x405.png)
In Software engineering, quality is defined as building software correctly and meeting specifications; basically, what the customer has requested.
![Voice apps are inherently serverless](https://pentatech.com.au/wp-content/uploads/2023/03/Screen-Shot-2023-07-12-at-6.22.14-pm-768x403.png)
Voice apps are serverless. This brings significant benefits from day 1. Hence, Serverless is not just part of what we do, it is what we do.
![Alexa vs ChatGPT](https://pentatech.com.au/wp-content/uploads/2023/03/Alexa-vs-ChatGPT-1-768x402.png)
ChatGPT has a pre-trained model offered on chats and APIs, meanwhile Alexa is a virtual assistant. What are the differences between them? Can work together?
![Alexa Skill Quality Coach to deliver an engaging customer experience](https://pentatech.com.au/wp-content/uploads/2023/02/Alexa-Skill-Quality-Coach-to-deliver-an-engaging-customer-experience-768x402.jpeg)
Skill Quality Coach or SQC is a one on one assistant to help skills developers building high quality skills on Alexa
![Grow your business with Alexa](https://pentatech.com.au/wp-content/uploads/2022/11/Grow-your-business-with-Alexa-768x402.png)
There are a growing number of opportunities in the Alexa world. Grow your business with Alexa. An overview of voice shopping trends and different ways to monetize your skills
![Most useful Alexa Skills 2022](https://pentatech.com.au/wp-content/uploads/2022/10/Most-useful-Alexa-Skills-2022-768x402.png)
The most useful Alexa Skills of 2022 in business & finance, social, food & drinks, games & trivia, health & fitness, music, productivity, smart home, sports.
![Link your calendar on Google Assistant and Alexa](https://pentatech.com.au/wp-content/uploads/2022/03/Screen-Shot-2022-03-30-at-10.27.39-PM-768x403.png)
Both platforms, Google and Alexa, are able to connect your Google calendar and add calendar events or get your schedule for the day.
![](https://pentatech.com.au/wp-content/uploads/2021/02/Screen-Shot-2021-02-21-at-11.16.30-PM-768x402.png)
Removing friction from interactions is key to improve customer experience and Multi-Value Slots technology is one step closer to achieving this.
![Multiple voice agents many brands](https://pentatech.com.au/wp-content/uploads/2020/09/Multiple-voice-agents-many-brands-768x402.png)
Multiple simultaneous voice agents mean many brands in one device. This opens up business opportunities.
![Customers using voice assistants](https://pentatech.com.au/wp-content/uploads/2020/08/Customers-using-voice-assistants-768x402.png)
This article presents the most common ways your customers are using these devices and how can your business leverage this opportunity.
![Boost your voice applications beyond voice](https://pentatech.com.au/wp-content/uploads/2020/05/Boost-your-voice-applications-beyond-voice-768x402.png)
Voice solutions are not just about voice. This article compares applications based on voice first, only voice and voice added.
![Ambient computing](https://pentatech.com.au/wp-content/uploads/2020/04/Ambient-computing-768x402.png)
Ambient computing eliminates the friction between you and the device achieving what you need. It is computing you don't even realize it is there.
![Are Alexa And Google Assistant Always Listening](https://pentatech.com.au/wp-content/uploads/2022/05/AreAlexaAndGoogleAssistantAlwaysListening-768x402.jpeg)
This article explains when smart assistants become active, when they start listening, what is recorded and how to manage it.
![How relevant is an audio logo for your brand?](https://pentatech.com.au/wp-content/uploads/2020/04/how-relevant-is-your-logo-1200x628-768x402.jpg)
Unique audio logos complete your brand strategy. Now that voice applications are increasing in popularity it is key to invest on an audio logo.
![How is your business going to be found on voice searches?](https://pentatech.com.au/wp-content/uploads/2020/04/Voice-searches-featured-image-768x402.png)
This article reviews different ways to interact with voice-activated devices and the long-term implications to your business and the way we search on voice.