What is the difference between Amazon Alexa and ChatGPT?
ChatGPT has a pre-trained model offered on chats and APIs, meanwhile Alexa is a virtual assistant. What are the differences between them? Can work together?
Category Voice Technology
A Voice Application is any software component that makes spoken human interaction with computers possible, using speech recognition to understand spoken commands and answer questions. A voice activated device is a device controlled with a voice user interface.
Alexa Skill Quality Coach to deliver an engaging customer experience
Skill Quality Coach or SQC is a one on one assistant to help skills developers building high quality skills on Alexa
Grow your business with Alexa
There are a growing number of opportunities in the Alexa world. Grow your business with Alexa. An overview of voice shopping trends and different ways to monetize your skills
Most useful Alexa skills of 2022
The most useful Alexa Skills of 2022 in business & finance, social, food & drinks, games & trivia, health & fitness, music, productivity, smart home, sports.
Can I have voice assistants on my Smart TV?
Smart TVs are quickly catching up with voice activated devices in the race for convenience. They are able to show and find content, control devices and more.
What are voice assistants?
What are voice assistants? Voice assistants are software that recognize voice, process language, and synthesize to listen to commands and return information
How are Alexa voice applications designed?
Alexa voice applications are designed using serverless architectures. They are different to other apps in the sense that they are voice-first applications, so voice interactions are the primary concern and visuals are helping with usability.
How to link google calendar to Google Assistant and Alexa?
Both platforms, Google and Alexa, are able to connect your Google calendar and add calendar events or get your schedule for the day.
How do I get the weather forecast on Google Assistant and Alexa?
Both platforms, Google and Alexa, have built-in weather services. However, if you need detailed information, there are third party applications available.
How to create your customer engagement strategy?
Each time we interact with our customers, we are adding or eroding trust from our brand. Having a strategy to engage our customers is key to enhance our brand. So, what is a customer engagement strategy and how to create it?
Alexa for Business
Alexa for Business is a service that enables organisations and employees to use Alexa to be more productive. Employees can use it in meeting rooms, desks, etc.
Natural conversations with Alexa Multi-value slots
Removing friction from interactions is key to improve customer experience and Multi-Value Slots technology is one step closer to achieving this.
Many brands in one device using voice agents
Multiple simultaneous voice agents mean many brands in one device. This opens up business opportunities.
How are your customers using Voice Assistants?
This article presents the most common ways your customers are using these devices and how can your business leverage this opportunity.
Boost your voice applications Multimodal solutions
Voice solutions are not just about voice. This article compares applications based on voice first, only voice and voice added.
Voice and ambient computing smart homes
Ambient computing eliminates the friction between you and the device achieving what you need. It is computing you don't even realize it is there.
Are Alexa and Google Assistant devices always listening?
This article explains when smart assistants become active, when they start listening, what is recorded and how to manage it.
Powerful audio logos for brand identity
Unique audio logos complete your brand strategy. Now that voice applications are increasing in popularity it is key to invest on an audio logo.
How does voice search work on Alexa and Google Assistant? And how is your business going to be found?
This article reviews different ways to interact with voice-activated devices and the long-term implications to your business and the way we search on voice.
Consolidation of customer touchpoints
Consolidation of customer touchpoints on the value chain into a single customer database has solid benefits in the way your brand interacts with your customers.
What is a Voice application?
What is a Voice application? This article is a good introduction to the topic covering the basics of voice applications.
The future of Voice Assistants
Voice-activated assistants are paving the way to a promising future based on convenience and customer experience