PENTATECH BLOG

Serverless is key for voice apps; voice apps are serverless

Serverless is key for voice apps; voice apps are serverless

Mar 30, 20234 min read
Voice apps are serverless. This brings significant benefits from day 1. Hence, Serverless is not just part of what we do, it is what we do.
What is the difference between Amazon Alexa and ChatGPT?

What is the difference between Amazon Alexa and ChatGPT?

Mar 13, 20235 min read
ChatGPT has a pre-trained model offered on chats and APIs, meanwhile Alexa is a virtual assistant. What are the differences between them? Can work together?
Alexa Skill Quality Coach to deliver an engaging customer experience

Alexa Skill Quality Coach to deliver an engaging customer experience

Feb 8, 20233 min read
Skill Quality Coach or SQC is a one on one assistant to help skills developers building high quality skills on Alexa
Grow your business with Alexa

Grow your business with Alexa

Nov 1, 20223 min read
There are a growing number of opportunities in the Alexa world. Grow your business with Alexa. An overview of voice shopping trends and different ways to monetize your skills
Most useful Alexa skills of 2022

Most useful Alexa skills of 2022

Oct 13, 20225 min read
The most useful Alexa Skills of 2022 in business & finance, social, food & drinks, games & trivia, health & fitness, music, productivity, smart home, sports.
Can I have voice assistants on my Smart TV?

Can I have voice assistants on my Smart TV?

May 26, 20222 min read
Smart TVs are quickly catching up with voice activated devices in the race for convenience. They are able to show and find content, control devices and more.
What are voice assistants?

What are voice assistants?

May 12, 20222 min read
What are voice assistants? Voice assistants are software that recognize voice, process language, and synthesize to listen to commands and return information
How are Alexa voice applications designed?

How are Alexa voice applications designed?

May 5, 20223 min read
Alexa voice applications are designed using serverless architectures. They are different to other apps in the sense that they are voice-first applications, so voice interactions are the primary concern and visuals are helping with usability.
How to link google calendar to Google Assistant and Alexa?

How to link google calendar to Google Assistant and Alexa?

Mar 30, 20223 min read
Both platforms, Google and Alexa, are able to connect your Google calendar and add calendar events or get your schedule for the day.
How do I get the weather forecast on Google Assistant and Alexa?

How do I get the weather forecast on Google Assistant and Alexa?

Mar 8, 20223 min read
Both platforms, Google and Alexa, have built-in weather services. However, if you need detailed information, there are third party applications available.
How to create your customer engagement strategy?

How to create your customer engagement strategy?

May 3, 20213 min read
Each time we interact with our customers, we are adding or eroding trust from our brand. Having a strategy to engage our customers is key to enhance our brand. So, what is a customer engagement strategy and how to create it?
Alexa for Business

Alexa for Business

Apr 14, 20213 min read
Alexa for Business is a service that enables organisations and employees to use Alexa to be more productive. Employees can use it in meeting rooms, desks, etc.
Natural conversations with Alexa Multi-value slots

Natural conversations with Alexa Multi-value slots

Feb 18, 20211 min read
Removing friction from interactions is key to improve customer experience and Multi-Value Slots technology is one step closer to achieving this.
Many brands in one device using voice agents

Many brands in one device using voice agents

Oct 1, 20202 min read
Multiple simultaneous voice agents mean many brands in one device. This opens up business opportunities.
How are your customers using Voice Assistants?

How are your customers using Voice Assistants?

Aug 24, 20205 min read
This article presents the most common ways your customers are using these devices and how can your business leverage this opportunity.
Boost your voice applications Multimodal solutions

Boost your voice applications Multimodal solutions

May 8, 20203 min read
Voice solutions are not just about voice. This article compares applications based on voice first, only voice and voice added.
Voice and ambient computing smart homes

Voice and ambient computing smart homes

May 7, 20203 min read
Ambient computing eliminates the friction between you and the device achieving what you need. It is computing you don’t even realize it is there.
Are Alexa and Google Assistant devices always listening?

Are Alexa and Google Assistant devices always listening?

Apr 30, 20204 min read
This article explains when smart assistants become active, when they start listening, what is recorded and how to manage it.
Powerful audio logos for brand identity

Powerful audio logos for brand identity

Apr 27, 20202 min read
Unique audio logos complete your brand strategy. Now that voice applications are increasing in popularity it is key to invest on an audio logo.
How does voice search work on Alexa and Google Assistant? And how is your business going to be found?

How does voice search work on Alexa and Google Assistant? And how is your business going to be found?

Apr 23, 20203 min read
This article reviews different ways to interact with voice-activated devices and the long-term implications to your business and the way we search on voice.
Consolidation of customer touchpoints

Consolidation of customer touchpoints

Mar 17, 20203 min read
Consolidation of customer touchpoints on the value chain into a single customer database has solid benefits in the way your brand interacts with your customers.
What is a Voice application?

What is a Voice application?

Feb 14, 20203 min read
What is a Voice application? This article is a good introduction to the topic covering the basics of voice applications.
The future of Voice Assistants

The future of Voice Assistants

Jan 25, 20206 min read
Voice-activated assistants are paving the way to a promising future based on convenience and customer experience